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AI & Custom Agents

Company-specific sales & marketing AI agents; AI that trains your team.

AI & Custom Agents
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AI is far more than "let's add a chatbot". At Saybes we build AI agents that work specifically for your company, are trained on your own data and do real work: answering sales questions, preparing proposals, booking appointments, training your team and automating routine processes.

We build agents on Anthropic's Claude models and feed them your own data — product catalogues, price lists, contracts, past correspondence — via RAG (Retrieval-Augmented Generation). The agent doesn't give generic answers; it speaks your business, in your language and by your rules.

The most requested sales and marketing scenarios: 24/7 customer greeting over WhatsApp and web, collecting qualified leads into the CRM, product recommendations and proposal drafts. On the training side, "coach" agents that rehearse with your sales team, drill objection handling and test product knowledge.

We don't leave the agent on its own; we connect it to your systems — WhatsApp Cloud API, CRM, accounting (Luca), e-commerce and calendars. When a customer messages on WhatsApp, the agent replies, books the appointment into the panel and notifies the team.

The Saybes AI assistant on saybes.com and the Claude-based assistant inside MatCRM are live examples built with this approach. Every agent is defined with clear rules on what it answers and when it hands over to a human; security and privacy are part of the design from day one.

What's included

Use-case & process analysis

Company-specific sales & marketing AI agent

24/7 customer support assistant (web & WhatsApp)

Coach agent that trains / rehearses with your sales team

Training on your own data (RAG & knowledge base)

WhatsApp Cloud API integration

CRM, accounting (Luca) & e-commerce integration

Lead capture & automatic logging

Proposal & document draft generation

Process & workflow automation

Human hand-off rules & safety

Usage analytics & continuous improvement

Technologies we use
Anthropic Claude API RAG & vektör arama Prompt & agent tasarımı .NET 10 backend SQL Server WhatsApp Cloud API CRM & Luca entegrasyonu Webhook & API otomasyonu Kullanım analitiği
How we work

Process

01 — Discovery

We listen and understand

We map a clear roadmap by understanding your goals, competitors and users.

02 — Strategy

We build the plan

Scope, architecture and content strategy — with measurable goals.

03 — Design

We design the experience

Brand-specific, conversion-focused interfaces.

04 — Development

Built with clean code

Fast, secure and scalable — to global standards.

05 — Launch

We launch and grow

Testing, launch and continuous improvement with SEO & performance afterwards.

FAQ

Common questions

What's the difference between an AI agent and a classic chatbot?

A classic chatbot shows pre-written answers. An AI agent is trained on your data, understands context, genuinely answers the question and can do work — book appointments, open CRM records.

Is our data safe — does it go to the model?

Your data stays on your server; the model only sees the fragment needed to answer and doesn't retain it for training. We decide together which data is shared.

What if the agent gives wrong information?

We restrict the agent to the knowledge base you approve and bind it by rules to hand over to a human on uncertain or out-of-scope topics. Every answer is logged.

Does it work on WhatsApp?

Yes. We integrate via the official WhatsApp Cloud API; the customer writes, the agent replies and hands the conversation to your team when needed.

How long until it goes live?

A single-scenario assistant usually goes live in 3–5 weeks; comprehensive agents with CRM and WhatsApp integration take 6–10 weeks. We recommend starting small and scaling by measurement.

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